Our jewelry is crafted from high-quality materials like copper with gold plating, natural stones, freshwater pearls, and hypoallergenic alloys. They are designed to resist fading with proper care. To keep them looking their best, we recommend avoiding contact with water, perfume, and sweat.
Are your earrings safe for sensitive ears?
Yes! Most of our earrings use hypoallergenic studs such as 925 sterling silver or titanium, which are safe for most sensitive ears. For extra-sensitive skin, we suggest choosing styles labeled as "925 Silver" or "Titanium Post" for maximum comfort.
Can I return or exchange an item if I change my mind?
Absolutely! We offer a 7-day no-questions-asked return and exchange policy on all non-custom items. As long as the item is unused and in its original packaging, we’ll be happy to help. Custom or personalized pieces are non-refundable unless there’s a quality issue.
When will my order ship and how long does delivery take?
In-stock items are usually shipped within 24 hours. We use reliable couriers like SF Express and Zhongtong, and most orders arrive within 2–4 business days. For pre-orders or custom designs, estimated shipping times will be clearly indicated on the product page.
How do I care for my jewelry to keep it looking beautiful?
To extend the life of your pieces, avoid contact with moisture, chemicals, or excessive friction. Take your jewelry off before showering, sleeping, or exercising. Store it in a sealed bag or jewelry box and gently clean it with a soft cloth when needed.