Our jewelry is crafted from high-quality materials like copper with gold plating, natural stones, freshwater pearls, and hypoallergenic alloys. They are designed to resist fading with proper care. To keep them looking their best, we recommend avoiding contact with water, perfume, and sweat.
Are your earrings safe for sensitive ears?
Yes! Most of our earrings use hypoallergenic studs such as 925 sterling silver or titanium, which are safe for most sensitive ears. For extra-sensitive skin, we suggest choosing styles labeled as "925 Silver" or "Titanium Post" for maximum comfort.
Can I return or exchange an item if I change my mind?
Our return and exchange window is 7 days, subject to the conditions in our Refund and Returns Policy. Items must be unused and in their original packaging. Before sending any item back, contact Support@imperfectrealm.com for return instructions and the return address.
When will my order ship and how long does delivery take?
Orders are dispatched within 2 business days of ordering. This is the dispatch time, not the delivery time. Delivery times vary by destination and carrier. We provide a tracking number once your order has shipped. See our Shipping Policy or contact Support@imperfectrealm.com for shipping questions.
How do I care for my jewelry to keep it looking beautiful?
To extend the life of your pieces, avoid contact with moisture, chemicals, or excessive friction. Take your jewelry off before showering, sleeping, or exercising. Store it in a sealed bag or jewelry box and gently clean it with a soft cloth when needed.